Trust & risk
How we raise the bar
Identity checks and product design reduce common online risks — fake accounts and cold messaging. They don't make travel or meeting strangers risk-free. Use ordinary judgment offline; we can't replace that.
Identity verification
Before RSVPs or trips, every account completes government ID + selfie checks. That raises the cost of fake accounts and confirms a real person is behind the profile. It does not prove character, criminal history, or that someone is safe to meet.
Real profile photo
Your public member photo should clearly show your face — recent, recognizable, and of you. Avatars, cartoons, celebrity images, and scenery-only shots aren’t allowed and may be removed. Separate from private ID + selfie verification.
Private fields stay private
Gender, email, phone, and similar fields are protected. Public profiles don’t expose them — enforced in the database, not by trust alone.
Trip-scoped messaging
No cold DMs or open inboxes. Chat unlocks inside confirmed meetup and trip groups, with optional 1:1 only after mutual check-in. That reduces spray-and-pray harassment; it doesn’t remove all risk once you’re offline.
Report, block, and review
Members can report people, meetups, and trips, and block other members. Owners review reports in admin. This is recourse after a problem — not a guarantee one won’t happen.
Member destination ratings
Cities can show aggregate safety and vibe scores from members with confirmed IDs — community signal, not a security system or crime map. Thin ratings mean thin signal.
Explore sample city ratings →Before every meeting
These habits matter more than any badge. The app can't enforce them for you.
- · Meet in a public place first
- · Share your itinerary with someone you trust
- · Coordinate in the event thread — don't share personal contact prematurely
- · Cancel anytime if something doesn't feel right
How fast we respond
Safety reports, profile photo review, and host applications are decided within 24 hours. These are our operating targets — not a guarantee in every case.
Need to reach us
Report concerns in-app first so we have the right context. For urgent follow-up after you've reported — or if you can't access the app — email hello@thetwosociety.com. Call emergency services first if you are in immediate danger.
Open in-app report
Trust is the door — not the whole journey